AI Front Desk
We set up, run and improve your AI receptionist for phone and WhatsApp
Now taking early customers
Answer every call and message, capture the details, book where you can and hand over to a person when it matters. We build it, host it and tune it every month.What it does for you
Answers every call and message
Callers and customers get a reply straight away, including when your team is busy or the office is closed.Captures the details
Names, numbers, reasons and preferred times are collected and sent to you as a short summary.Books and hands over
It offers slots from your calendar where connected, and passes complaints and urgent matters to a person.One knowledge base for both channels
Phone and WhatsApp draw on the same approved facts, so customers get the same answer on either.We operate it
Hosting, monitoring and monthly improvements are handled by us, so you do not manage a tool.
How it works
Step 1: Tell us about your business
Share your services, hours and handover rules in a short form.Step 2: We build, test and launch it
We write the agent, connect your calendar, test it with you on the phone and WhatsApp, then go live.Step 3: We monitor and improve it monthly
Each month we review conversations, fix gaps and adjust the handover rules.
Two channels, one agent
AI voice receptionist
Answers calls on a UK number, says it is an AI, captures details and hands over to a person.
Learn more about the AI voice receptionistAI WhatsApp assistant
Replies to customers who message your business WhatsApp number, within the 24-hour window.
Learn more about the AI WhatsApp assistantLoading the simulated demo...
What you get
- Set-up of the agent, written from your own facts
- Hosting and monitoring
- A monthly review and improvements
- UK numbers, new or forwarded
- Handover to a person using rules you set
- A summary of each conversation by email
- A person to talk to when something needs changing
Built around your industry
Each starting template covers the questions that sector hears every day.
Clinics
Private and dental clinics
Reception teams are often with a patient when the phone rings. The AI Front Desk answers, takes appointment requests and passes anything clinical to your team.
See the clinics exampleEstate agents
Lettings and sales agents
Viewing requests, tenant reports and enquiries arrive at all hours. The AI Front Desk answers each one, captures the details and routes it to the right person.
See the estate agents exampleHome services
Plumbers, electricians and heating engineers
When you are on a job you cannot answer the phone. The AI Front Desk takes the details, notes how urgent it is and puts the job on your list.
See the home services example
Add-ons when you need them
A website if you have none, extra numbers, WhatsApp verification help and written knowledge bases. Prices are on the pricing page.
- AI website generator
- Domain registration and connection
- Extra UK phone number
- Meta business verification assistance
- Knowledge-base writing (essentials)
- Knowledge-base writing (full)
- Second channel for Starter
- Extra calendar or CRM integration
Plain monthly pricing
Three plans in GBP. Voice minutes and AI WhatsApp replies are counted separately.
Starter
One channel, set up for a single location.
From £79 a month + VAT
Pro
Voice and WhatsApp together, with monthly tuning.
From £249 a month + VAT
Premium
Several locations, deeper integrations and a monthly review.
From £649 a month + VAT
What it does not do
- It does not make outbound calls at launch
- It is not an emergency service and must not be relied on for emergencies
- It does not give clinical, legal or financial advice
- It works in English first
Frequently asked questions
A managed AI receptionist for your phone line and your WhatsApp number. We set it up, run it and improve it every month. It answers, captures details, books where it can and hands over to a person when it should.
Yes. The assistant says it is an AI at the start of every call, and tells callers if the call is recorded.
Plans start from £79 a month + VAT, plus a one-time setup fee if you want us to build it. See the pricing page for the full breakdown. Prices exclude VAT (shown as + VAT).
No. We use facts you give us, such as a document or your answers during set-up. If you have no website, we can build a small one as an optional add-on. See the website add-on.
WhatsApp message fees are charged by Meta, not by us. You add your own payment method to your WhatsApp Business account and Meta bills you directly. Rates vary by country and message category and change over time, so we do not quote them here.
No. It is not an emergency service. If a caller describes an emergency it points them to 999 or the right emergency service and flags your team. Never rely on it to handle urgent situations.
It says so, takes the caller details and hands over to a person using the rules we agree with you, for example a callback, an email summary or an urgent alert.
You can forward your existing number to a new UK number we set up. Moving (porting) your number to us is possible in some cases and is quoted separately.
It depends on the package. As a guide, Launch is about 5 business days, Growth is about 10 business days, Premium build is about 15 to 20 business days. These timelines are indicative, not promises.
Ready to see it with your business details?
Tell us about your business and we will come back with a plan, a quote and a launch timeline.